Predicting anomalous trends of network or service performance KPIs are important to ensure good customer experience so that ahead-of-occurrence action can be planned. As more and more latency sensitive applications, e.g. gaming, video conferencing, aerial drone based monitoring etc. are taking center stage, continuously predicting Quality of Service (QoS) and Quality of Experience (QoE) provides real handle in managing customer experience, prevents security incidents and avoids accidents because of network issues.
We have developed real time learning techniques that can coupled with large-scale streaming data to accurately pinpoint the onset of anomaly. With our large experience of integrating with ecosystem software and to handle business rules flexibly and in real-time, we provide closed-loop automation for auto-remediation.